Privacy Policy
At LIE Research (“we”, “us”, “our”), accessible via lieresearch.com, we are committed to upholding the highest standards of privacy and data protection. We recognize the importance of protecting the personal data of our website visitors, customers, and service users, and we operate in full compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, and informs you of your privacy rights and how the law protects you.
1. Scope and Data Controller
This Privacy Policy applies to all personal data collected through your interactions with our website, services, and communications. LIE Research is the data controller responsible for your personal data under applicable data protection laws. Any inquiries regarding this policy or how we process your data may be directed to [email protected].
2. Categories of Data We Process
We may collect and process the following types of personal data:
a. Usage Data
Information about how you interact with lieresearch.com, including your IP address, browser type, time zone setting, operating system, page requests, and referring URLs. This data helps us optimize website functionality and enhance user experience.
b. Account Data
Information necessary to create and maintain your account with us, such as your full name, billing/shipping address, email address, and telephone number.
c. Profile Data
Data associated with your user profile, such as purchase history, saved items, content preferences, and behavioral patterns as you navigate our services.
d. Communication Data
Includes all correspondence between you and us, such as customer service inquiries, feedback, complaints, and support requests.
e. Technical Data
Details about your device and system configurations used to access our services, such as hardware identifiers, device models, browser plug-ins, and operating systems.
f. Transaction Data
Information relating to purchases and transactions carried out on or through lieresearch.com, including payment data (processed through secure third-party payment processors), order details, and delivery status.
g. Preference Data
Your choices regarding marketing communications, newsletters, and areas of product or service interest as explicitly indicated or derived from your interactions.
3. Legal Bases for Processing
We process your personal data only when permitted by law. Under the GDPR, lawful bases include:
– Consent: Where you have clearly and explicitly agreed to the processing.
– Contract: Where processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.
– Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.
– Legitimate Interests: Where we have a genuine business interest provided it does not override your rights and freedoms.
For residents of California, personal data is processed in alignment with the CCPA, including permitted disclosures and categories of data as set out above.
4. Your Data Rights
Subject to applicable laws, you have the following rights with respect to your personal data:
– Right to Access: The right to obtain confirmation as to whether or not your personal data is being processed and to access your personal data.
– Right to Rectification: The right to have inaccurate or incomplete data corrected.
– Right to Erasure: The right to request deletion of your data, where applicable.
– Right to Restrict Processing: The right to request the limitation of processing under certain conditions.
– Right to Data Portability: The right to obtain and reuse your personal data for your own purposes across different services in a structured, commonly used, and machine-readable format.
– Right to Object: The right to object to certain types of processing, including direct marketing.
To exercise any of these rights, please contact us at [email protected].
5. Security Measures
We implement and maintain robust security measures designed to protect your personal data, including but not limited to:
– Encryption of data in transit and at rest
– Role-based access controls and multi-factor authentication
– Regular data backups and secure storage solutions
– Employee privacy training and internal policies to limit data access
Despite our efforts, no digital transmission or storage method can be guaranteed to be 100% secure, and you acknowledge this risk when submitting your information to lieresearch.com.
6. International Data Transfers
Data we collect may be processed and stored outside of your jurisdiction, including in countries incompatible with your local data protection regime. In such cases, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms, to legally protect your information.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. Specific data types are retained as follows:
– Usage Data: 12 months
– Account and Profile Data: While account remains active or 24 months following deletion
– Transaction Data: 7 years for tax and audit requirements
– Communication Data: 36 months
– Preference Data: Until withdrawn or updated by user
– Technical Data: 12 months
Thereafter, data is either anonymized or securely deleted.
8. Cookie Policy
LIE Research uses cookies and similar technologies on lieresearch.com for various purposes:
– Essential Cookies: Required for site functionality, navigation, and security
– Functional Cookies: Enhance usability and remember user preferences
– Analytics Cookies: Help us understand usage patterns and improve performance
– Performance Cookies: Monitor service uptime, load times, and user feedback
9. Cookie Management and Compliance
Under GDPR and CCPA, you have control over how cookies interact with your browser. Upon your first visit to lieresearch.com, we prompt you to manage your cookie preferences. You may modify your settings at any time via your browser or our cookie management tool. Non-essential cookies will not be set without your explicit consent.
10. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a child under 13, we will promptly delete such data. Parents or guardians with concerns are encouraged to contact us at [email protected].
11. Policy Updates
We may update this Privacy Policy from time to time in response to legal, technical, or commercial changes. Where such changes materially affect your rights, we will notify you through appropriate means, which may include notices on our homepage, account messaging, or other contact details provided by you. We encourage users to review this policy periodically.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our data processing practices, please contact:
LIE Research
Email: [email protected]
Website: https://lieresearch.com
We are fully committed to protecting your privacy and ensuring compliance with applicable data protection regulations. If you value transparency, choice, and control regarding your personal data, we’re here to help. Please don’t hesitate to reach out with any privacy concerns.